How does it work?

When checks or ACH transactions are presented for payment, Positive Pay matches the check / ACH information against an “ok” list previously provided by your business. Automated validation ensures each item is legitimate or, in the case of an exception, the item is manually reviewed and a pay or return decision is made.

Positive Pay provides multiple security layers and detects unauthorized items, thereby improving the reconciliation process.

 

Complete Positive Pay Video Guide

This video will provide a full walk-through of the different services available on our Positive Pay system. Services included for this training video are Check and ACH Positive Pay, Account Reconciliation and BAI2 & Custom Extracts. Service specific videos are also available below.



Specific Services

ACH Positive Pay

A few of the things you’ll see in this training video include how to view and decision your ACH exception items, along with instructions for adding an ACH Authorization rule to whitelist your pre-approved ACH transactions.
 

Positive Pay Administration

This training video will assist the Positive Pay Administrator with managing their user access and permissions within the Positive Pay system.
 

Check Positive Pay

In this training video you’ll see how to Submit an Issued Check file, view and decision your check exception items, and search/edit existing outstanding items, plus so much more.
 

Reconciliation, BAI2
& Custom Extract Services

This training video combines instructions for reconciling not only your check items but all account activity, along with reporting functionality available with our BAI2 & Custom Extracts service.
 

























Live Teller ATM

Our friendly live tellers can help you get your banking done when it's convenient for you. Cash or deposit a check, reset your PIN, get assistance with your accounts, and more!

Financial Wellness

No matter your stage of life, we’re here to get you on the right path with learning tools tailored to you. Let’s get started.