After entering your User ID and clicking "Login" you will proceed to an additional screen. The first time you come to this screen, you will be prompted to choose your unique Personal Icon. Thereafter, each time when you log in, your Personal Icon will be displayed. Once you've confirmed that the Personal Icon is yours, please enter your password and click "Submit". If your Personal Icon is not displayed or you don't recognize it, please do not enter your password and contact us at (800) 749-7113.