Debit Cards
Great Southern Debit Cards
Report a lost or stolen Debit Card 24/7:
Packed with Power
Your Great Southern Debit Card comes packed with a lot more power than simply getting cash at an ATM or dropping by the market to pick up a few things, and it all starts with a Great Southern Bank checking account. Best of all, having a contactless card gives you even greater flexibility and convenience.
Fraud Watch
- Fraud Watch alerts to your phone and email as soon as we notice something sketchy at zero cost to you 1
Chip Technology
- Provides enhanced protection against fraud
Online Banking
- Online Banking allows you to monitor and track your debit purchases
Change Your PIN
- Change your PIN when you want at either a Great Southern ATM or Banking Center
Instant Issue Cards
- Visit a location and walk out with a new debit card in your pocket - thanks to Instant Issue cards
Contactless Cards
- Tap to pay securely and conveniently with your contactless debit card
If you have more questions, our Debit Card Services Department is here to help you Monday - Friday 6:30 a.m. - 9:00 p.m. CT and Saturday - Sunday 8:00 a.m. - 9:00 p.m. CT at 800-749-7113.
The Basics >
How do I get a new debit card? Whether it’s your first card or a replacement, any Great Southern Banking Center can print a card for you with Instant Issue, or you can call us at 800-749-7113 and order one over the phone.
Your debit card works in conjunction with your checking account. Simply pay with your card, and the amount of the purchase is deducted from your checking account.
You are limited to $2,000 per day in point-of-sale (POS) transactions and $505 for ATM withdrawals. To increase your daily limit(s), please call 800-749-7113.
Please visit any Great Southern Banking Center to obtain a new debit card.
It’s not a perfect world. If your debit card gets lost or stolen, please contact us as soon as possible at 800-749-7113, and we’ll take immediate action to secure your account.
Fraud Watch, our fraud prevention system, flags any unusual activity on your debit card, which could result in your card being declined at out-of-state or foreign merchants. To keep your card secure and accessible while abroad, just give us a call at 800-749-7113 before you leave.
Contactless Cards >
Contactless cards are similar to digital wallets. The transaction is completed by holding or tapping the card on a contactless-enable card reader. The technology can also be known as "tap to pay" or "tap and go." It's significantly faster than swiping, inserting, or using cash. Plus, it can keep your hands off the card reader.
To check whether your Great Southern Bank debit card is contactless, look for the contactless symbol on the front of your card next to the chip. The contactless symbol is four vertical, curved lines that get bigger from left to right - like the Wi-Fi symbol turned on its side.
- Look for the contactless symbol on the payment terminal. The four curved lines that appear on your debit card should also appear on contactless-enabled card readers.
- When prompted, tap or hold your debit card one to two inches away from the front of the terminal.
- If your purchase is approved, you'll receive confirmation from the reader - typically a beep, green light or check mark.
If a merchant is not contactless-enabled, you may still insert the chip or swipe the magnetic stripe to complete your transaction. You now have more ways to pay than ever before!
Fraud Watch >
Fraud Watch is a transaction notification system that automatically alerts customers to potentially fraudulent activity on their Great Southern Debit Card. Potentially fraudulent activity is determined by the type, amount and location of the transaction.
If a debit card transaction appears potentially fraudulent, you will be contacted via email followed by a text message and a phone call shortly thereafter. Your prompt response to any of these notifications helps ensure that you don't experience a service disruption with your debit card. If the transaction in question was you, reply yes and you can continue using your debit card. If it was not you, reply no and you'll need to speak with a Fraud Prevention specialist. If you do not respond, your card may be deactivated until we hear from you.
Please note that phone calls and texts will only occur between 8 a.m. - 9 p.m. based on your area code.
Please visit the Banking Center nearest you to begin the dispute process and obtain a replacement debit card. We can print your new debit card in our office and it will be available for use before you leave the office.
If you aren’t nearby a Great Southern Bank location, please contact our Debit Card Services Department at 800-749-7113 to request a new debit card be mailed to you.
Failure to respond may result in deactivation of your debit card to ensure the protection of your account.
Failure to respond may result in deactivation of your debit card to ensure the protection of your account. If your debit card is deactivated because you failed to respond to the transaction verification, please respond to the text message you received or return the Fraud Watch automated call to mark the transaction as authorized or unauthorized.
Please contact our Debit Card Services Department at 800-749-7113.
Fraud Watch text messages will originate from either 37268 or 20733.
Unsubscribing from Fraud Watch notification will not remove your Great Southern Debit Card from the Fraud Watch system. Your debit card may still be deactivated if potentially fraudulent activity is detected; however, you will not be notified and will need to contact our Debit Card Services Department at 800-749-7113 to verify the transaction. To unsubscribe from all Fraud Watch notifications:
- Text Messages: Reply STOP to the most recent Fraud Watch text message
- Phone Calls: Contact our Debit Card Services Department at 800-749-7113
- Emails: Contact our Debit Card Services Department at 800-749-7113
