GREAT SOUTHERN BANK — IMPORTANT INFORMATION ABOUT YOUR PRIVACY
Our Privacy Promise
Great Southern Bank is committed to protecting the privacy of its customers’ information. We have adopted privacy principles and have implemented them at all levels of our organization.
We understand that you expect your personal and financial affairs to be held in the strictest confidence. As a customer of Great Southern Bank, you have entrusted us to protect your privacy and to safeguard your personal information.
As part our commitment to protecting your information, we do not disclose any personal information to anyone outside our affiliated companies.
Why We Collect Customer Information
We collect information about you only where we believe it will help administer our business or provide products, services, and other opportunities to you. If we collect information about you, we will do so only for a specific business purpose. Some of the reasons we use your information are the following:
- To protect and administer your records, accounts, and funds
- To comply with certain laws and regulations
- To help us design and improve our products and services
- To better understand your financial needs.
We Protect and Limit Access to Your Information
We establish and maintain security procedures designed to help prevent unauthorized access to your private, confidential information. We also update and test our computers, hardware, software, and other technology to assure the integrity and security of our information systems.
Access to personally identifiable information about you is limited to those employees who have a specific business reason to know such information. Our employees are educated and trained on the importance of confidentiality and privacy of customer information.
What Information We Collect
We may collect the following personal information about you:
- Information about your identity such as your name, address and social security number
- Information about your transactions with us such as your account balance and payment history
- Information we receive from you on applications or other forms such as assets and income
- Information we receive from consumer reporting agencies or other companies such as creditworthiness and payment history
The final two categories of personal information are referred to as personal credit information and will not be shared with any third party including our affiliates outlined below.
We Will Maintain Accurate Information
Maintaining the accuracy of your personal information is important. We have procedures to help assure that your personal information is accurate, current and complete. We also have procedures to correct inaccurate information in a timely manner, including processes to update information or remove outdated information. If you discover any information we have about you that is incorrect, please let us know by calling the telephone number on your account statement.
We Restrict Disclosure of Account Information
We do not reveal specific information about your accounts or other personally identifiable data to parties outside our organization unless it is under the following circumstances:
- You request or authorize disclosure
- The information is provided to help complete a transaction initiated by you
- The information is provided to a reputable credit bureau or similar information reporting agency
- The disclosure is otherwise lawfully permitted or required.
This policy will remain in effect should your relationship end with us.
Sharing Information with Great Southern Bank Affiliates
The following companies are owned by Great Southern Bank: Great Southern Investments, Great Southern Insurance and Great Southern Travel. All of these companies work together to provide the accounts and services you want. By sharing information about your accounts and relationship among our family of companies, we can serve you more efficiently and make it easier for you to do business with us. We will only provide the following types of information to our affiliates as allowed by law:
- Information about your identity such as your name, address and social security number
- Information about your transactions with us such as your account balance and payment history
We Maintain Your Privacy When We Do Business Outside Our Organization
It is sometimes necessary to provide personally identifiable information about you to a party outside our organization. Examples are when we hire a vendor or service company to prepare your account statements or to provide support or marketing for one or more of our products or services. When we work with outside businesses or companies, these vendors agree to safeguard your personal and confidential information, and these vendors must abide by applicable law.
We Will Not Share Your Information Outside Our Organization
We maintain procedures designed to protect your confidential information. Other than under the limited exceptions explained above, it is our practice not to share confidential customer information outside our organization. You do not need to request this confidentiality - it is our standard practice.
If you have questions or concerns regarding our privacy policy, please contact us at 417-887-4400 or 800-749-7113.
Member FDIC | Equal Housing Lender
